Case Management

Scheduling appointments, arranging transportation, doing personal errands such as bank, grocery stores, dry cleaners, post office, and much more.

With our Case management work we assist our clients with medical appointments, pharmacy prescriptions, and related tasks such as pill box organizing. We can oversee the process of coordinating and overseeing the various aspects of a senior’s healthcare and daily needs to ensure they receive appropriate and timely care. A case manager in this context serves as a point of contact between the senior and various healthcare providers, pharmacies, family members, and community resources.

Here’s what case management can typically assist clients:

1. Coordinating Medical Appointments

• Ensuring that the client attends necessary medical appointments, including scheduling, reminders, and transportation assistance if needed.
• Communicating with healthcare providers to discuss any changes in care plans or treatments.

2. Managing Medication and Pharmacy Prescriptions

• Keeping track of medications, including the proper dosage, timing, and refills.
• Coordinating with pharmacies to ensure that prescriptions are filled on time and addressing any issues with medication availability.
• Educating the client on the proper use of their medications and monitoring for any side effects or complications.

3. Monitoring Health and Well-being

• Helping to track the client’s overall health, including any changes in medical conditions or symptoms.
• Facilitating follow-ups after hospital visits, procedures, or major health events.
• Ensuring that care plans are updated as the client’s needs change over time.

4. Connecting to Community Resources

• Identifying and connecting the client to resources such as social services, transportation, meal programs, or home care assistance.
• Assisting with obtaining any necessary support or services to improve the client’s quality of life.

5. Advocacy and Support

• Advocating on behalf of the client to ensure they are receiving the appropriate care and services.
• Offering emotional support to the client and their family, ensuring they feel informed and empowered in making healthcare decisions.

6. Documentation and Reporting

• Keeping detailed records of appointments, medications, and any changes in the client’s health or care plan.
• Reporting updates to family members or other caregivers involved in the client’s care.

In summary, case management for our clients involves providing a holistic, organized approach to managing their health, wellness, and daily needs, ensuring that all aspects of their care are addressed efficiently and effectively.

Other Areas of Help that we provide:

Home Organization

Scheduling all kinds of appointments

Transportation

Personal project planning and execution (for example, home repairs)

Please note:

Allstar Care Solutions does not provide medical, legal, or financial advice. We are not a substitute for licensed healthcare providers, physicians, pharmacists, attorneys, or financial advisors. Our case management services are non-clinical and are intended to support clients by helping coordinate medical appointments, assist with pill box organization, and provide general administrative assistance. These services are offered to complement—not replace—the care and guidance of qualified professionals. Always consult a licensed professional for medical, legal, or financial decisions.

Allstar Care Solutions – Serving Seniors in Richmond, Virginia and those who care for them.